We welcome feedback from our customers on our products, our service, our communication, our website etc. - which is why we encourage you to leave a review after making a purchase.

It does help other customers arrive at a decision on what to buy and it does help us identify what aspects of our business we need to improve
and how best to do it.

I won't deny It's also nice for us to receive the occasional pat on the back when we have deserved it!

Just in case gentle encouragement is not enough, we are happy to resort to bribery with everyone who leaves a review being entered into a monthly draw to win...

* A jar of delicious Baker & Spice jam
* A packet of teapigs tea and
* A £20 hush gift voucher

The winner is picked at random so don't feel you have to sing our praises to try to get your hands on some chocolate!

The only thing we do ask is that criticism should be constructive - telling us that you hate us may help you get it off your chest but it's not going to help anyone else very much.

We publish ALL reviews, both positive and negative, as long as they are genuine and don't contain any swear words or anything that will get us in trouble with lawyers.