Just an update on Christmas deliveries...
We are fully up-to-date, have no order backlog and can turn around most orders in a matter of hours - so we are completely confident in our ability to fulfil your order in time for Christmas.
All orders placed over the weekend and before 2pm today (Monday) have been sent out by Royal Mail's next day delivery service - and, although there are some delays on this service, we very much hope that all of these will arrive tomorrow or Wednesday.
However, there are still obviously some delays caused by the weather and the resultant backlog of parcels in the Royal Mail sorting offices - and we are unable to offer any cast-iron guarantees of pre-Christmas delivery as Royal Mail has temporarily suspended its own guarantee on this service.
When your package is sent out, you should automatically receive a tracking number via email, so you can keep track of your parcel yourself. Alternatively, please call us during office hours and we will try to chase up any parcels that are missing.
Just a word to say that Royal Mail don't often get a lot of praise but they have done a pretty amazing job over this recent period when a lot of other carriers have really struggled. We can only do our bit and the fact that so many of you have got your packages in such quick time is largely testament to them.