Work at hush

Garment Tech Intern

Job Purpose:

Work alongside the Technical, Design, Buying and Suppliers to develop products through all stages of sample development to production driving high standard of fit, construction, quality, fabric and performance integrity.

Main Responsibilities and Duties:     

  • Assist technical team in monitoring the work of the department to seal the collection.    
  • Assisting fit preparation/attending fits and preparing work books.
  • Ensuring all documents are maintained and stored correctly.
  • Organise fit model and the fit log.
  • Chase fit and sealing samples.   
  • Maintain and update the block library file accurately.
  • Updating Critical Path.
  • Ability to work with minimal supervision.
  • Liaising with suppliers on fit, quality and fabric testing.
  • Update tech packs with appropriate comments / spec.
  • Assisting techs to approve lab test reports and care labels.
  • Make sure all fabrics have test reports performing accordingly and have been approved by one of the technical team before production commences.
  • Work with Intertek / supplier to ensure compliance to AQL process and quick resolution of any issues.
  • Able to react quickly and solve potential problems.
  • Attend weekly catch ups and updates with Head of Technical and PD team.
  • Assist in the maintenance of the supplier manual.
  • Technical ad-hoc duties.
  • Update Intertek tracker.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Performance Marketing Executive

 Working with the Performance Marketing Manager, Marketing, Social and e-Commerce teams, external Digital Marketing Agencies and Partners you’ll be responsible for PPC, SEO, Social & biddable campaigns to drive awareness, traffic, maximise ROI and drive amplification of message across the target markets.

 You will have an understanding of PPC, Paid Social, Affiliates and Display. You’ll have knowledge of Google Adwords, Google Analytics, Facebook Ads Manager. You’ll be a strategic thinker, always aware of the bigger picture when delivering at a tactical level and who is keen to be part of a fast-paced, forward-thinking organisation.

 This role requires someone with fashion and/or retail experience, excellent analytical and communications skills both written and verbal to coordinate and manage third party agencies and internal stakeholders in order to deliver digital objectives across target markets.

 Main Responsibilities

General:

  • Plan, deliver and execute strategic and tactical digital plans to drive traffic / sales & brand awareness within forecasted budgets.
  • Annual, quarterly and monthly digital planning in-line with wider business and departments objectives.
  • Identifying new digital opportunities for growth.
  • Delivering new digital campaigns and partnerships across channel.
  • Delivering against traffic, sales, budget and CPA targets for your channels and campaigns.
  • Traffic and Trade reporting and providing insight into performance.
  • Briefing agencies on the latest campaigns and offers.
  • Briefing digital creative across channels.
  • Supporting Omni-Channel campaigns.
  • Working closely with the other channels and business units to understand the "bigger picture".

PPC & SEO:

  • PPC account management alongside our PPC agency including campaign planning and continual optimisation to maximise traffic and deliver positive ROI. 
  • Drive traffic and conversion to our websites via Organic Search.
  • Develop on-going strategy alongside the agency and see it through at tactical level.
  • Provide analysis and recommendations to drive KPIs.
  • Work alongside SEO agency to continually optimise, gain links and collaborate with content and blogger outreach campaigns to support SEO.

Affiliates, Partnerships & Display:

  • Support the on-going development of the Affiliate channel & campaigns and deliver Affiliate assets.
  • Work proactively with agencies and affiliates to maximise relationships, developing and implementing initiatives to improve affiliate performance.
  • Support with identifying and developing key strategies for affiliates by tier performance and type.
  • Initiating new campaign ideas, incentives and bonuses for affiliate schemes.
  • Develop programmatic Display strategy and see it through at a tactical level.
  • Work with design in the creation of new display banners & retargeting banners in line with weekly trade and brand campaigns.
  • Analysis of programmatic Display to make changes accordingly to increase ROI and efficiency.
  • Briefing and delivery of Display assets.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Assistant Buyer

Role Purpose:

To drive and develop a commercially exciting range supporting the Buyer and working with other departments to drive the overall product strategy.

Key Accountabilities:

  • Work with Buyers to keep the range new and exciting, whilst keeping in touch with our loyal profile customers.
  • Negotiate prices each season for both new and continuity lines.
  • Ensure that the critical path is well managed in order to achieve all key dates and on time delivery of goods, eg lab dip and bulk fabric approvals, cut dates, sealing dates etc.
  • Support Buyer in ensuring the sourcing strategy allows for the best flexibility, price and product & thus minimising risk to drive department performance.
  • Support Buyer to operate an effective/timely product sign off process in line with the critical path, and attend weekly update meetings.
  • Work closely with the product teams to support the development of collections for each season by ensuring boards, range plans and trackers are kept up to date and samples are available for review.
  • Continuously monitor market activity, including regular comp shops and gather market intelligence including pricing analysis from a wide variety of sources taking appropriate commercial action.
  • Help to prepare and attend fit sessions in conjunction with Technical team. Give priority lists if necessary and take the action regarding follow up or feedback from fit sessions.
  • Ensure accuracy of data within systems – range plans/trackers/COG – and for Ecomm and Marketing teams.
  • Monitor performance of range against plan, proposing appropriate action to maximise sales and profit.
  • Work closely with the teams to ensure that new products or concepts can be supported by the existing structure or that the necessary changes have been made before launch (packaging, display etc).
  • Help to manage the Buying Admin Assistant’s workload, priorities and development, identifying areas of ‘stretch’ and ensuring the accuracy and efficiency of their work.

The Person:

  • Experience at Assistant Buyer level in fashion industry.
  • Strong team management.
  • Confident decision maker.
  • Highly organised and ability to work under pressure.
  • High attention to detail.
  • Excellent commercial awareness.
  • Strong numerical and analytical skills.
  • Ability to understand both Head Office, E-Comm and Retail needs to drive sales.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Buying Intern

We are looking for a Buying Intern to provide administrative support to the Buying team by placing product orders, monitoring deliveries and maintaining the sample library

Your responsibilities will include:

  • Support the Buying team to manage the range plans, trackers and product files, ensuring all relevant data is available and accurate cross functionally for Merchandising, Ecomm and Marketing departments. This includes the management of critical path information.
  • Provide general administrative duties including raising PO’s, managing & opening all courier parcels and delivering to relevant departments, updating and filing all product related data, and collating and processing invoices for the category.
  • Support the Buying team in general day-to-day activities including preparing for range meetings, attending fit sessions and tracking samples.
  • Manage and co-ordinate sample requirements for the department in line with the critical path; to include proto, sealing and photo samples.
  • Carry out comp shops to develop and maintain knowledge of the current market place and feedback to team.

To join us you must have:

  • Approachable with excellent communication skills.
  • Strong team player.
  • Knowledge of Microsoft programmes including being comfortable to Excel formulae.
  • Thrives in a fast paced and challenging environment.
  • Strong organisational skills.
  • High attention to detail.
  • Keen interest in fashion.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Senior Sales Consultant John Lewis, North East/West - Maternity Cover

We are looking for experienced senior sales staff, with a compulsory background in fashion retail to help drive our retail expansion within John Lewis for AW19 and beyond. You must be enthusiastic, have an interest in fashion, reliable, keen to succeed, polished and dedicated to providing exceptional service.

Key Qualities:

  • Passion for the hush brand and customer experience.
  • Flexible to work the hours in line with stores needs.
  • Reliable and trustworthy.
  • Strong coaching and development qualities.
  • Ability to work independently as well as within a wider team.
  • Flexibility to travel.
  • Strong fashion sense and styling abilities.
  • Collate feedback from customers and the team on a one-to-one basis.
  • Ability to demonstrate positive service and management techniques.
  • Strong ability to think on your feet and problem solve quickly and efficiently.
  • Excellent interpersonal, communication, and organisational skills.
  • Good command of the English language.
  • General knowledge of retail reporting.

Key Responsibilities:

The Senior Sales Consultant will coach and lead sales consultants to achieve personal targets, all whilst ensuring that you reach your personal KPI’s. You will be the bridge between senior management and sales consultant and will be competent in being able to supervise, ensure a smooth operation and provide visibility of the concessions within your area of responsibility.

The Senior Sales Consultant is accountable for providing exceptional customer service and a customer experience that meets the requirements of the hush brand lifestyle, delights the customer, and supports the achievement of multiple concession targets. The ideal candidate must have a hands-on approach, exude passion for the brand and flexible to cover specific stores when required.

It is also key to build working relationships with John Lewis Partners to ensure all operations are being completed and creating a functional trading environment.

Sales experience in a similar environment is essential.

Sales and Operations:

  • Recommend commercial changes and key opportunities to maximise the stores potential, working with senior management and John Lewis to reach business KPI’s.
  • Meet and exceed sales plans across all sites.
  • Identify and communicate product and inventory needs in a timely and commercial manner.
  • Ensure stock procedures are being actioned correctly and promptly.

Customer Service:

  • Engage with every customer within the concession.
  • Coach Sales Consultants.
  • Take an active role on the selling floor.

Visual Merchandising:

  • Implement and maintain all visual merchandising standards as directed by Visual Merchandising guidelines.
  • Ensure image and retail standards are professional, reflective of the brand image, and adhered to always across all sites within your area of responsibility.
  • Support the Visual Manager with visual training and new concession launches.

Please send a full CV and cover letter to retailjobs@hush-uk.com

Store Manager – Ilkley

We are looking for a highly creative, enthusiastic and experienced store managers, with a background in fashion retail to manage our pop-in store. The Store Manager is accountable for providing an exciting customer experience that delights and engages new and existing customers, drives the branch forward to achieve success, whilst supporting the store operations with regards to people management, stock management and visual merchandising.

 Your Responsibilities will include:

  • Drive sales through exceptional customer service, product knowledge and style recommendations.
  • Ensure image and retail standards of both the store and the team are professional, reflective of the brand image, and adhered to always.
  • Ensuring that sales staff are meeting and exceeding their KPI’s.
  • Understand key brand knowledge to be able to inform customers and the team of alternative styles or updates.
  • Identify and communicate product and inventory needs in a timely manner.
  • Maintain all visual merchandising standards as directed by Visual Merchandising and creative guidelines.
  • Provide each customer with a unique and engaging shopping experience.
  • Drive brand awareness and build a local customer base.

To join us, you must have:

  • Sales experience in a similar environment.
  • Strong leadership skills.
  • Competence in various management needs such as people management and operations.
  • Exude passion for the brand.
  • Feel confident engaging with every single customer that shops within the branch.
  • Be able to thrive in a busy store environment.
  • Excellent interpersonal, communication, and organisational skills.
  • Strong fashion sense and awareness of key trends.
  • Flexible to work the hours in line with stores needs.

Fixed Term 8 Month Contract.

Please send a full CV and cover letter to retailjobs@hush-uk.com

Human Resources Assistant

We are seeking a motivated, resourceful and enthusiastic individual to support the HR team. This is a fantastic opportunity for an existing HR Administrator who has around 2-3 years experience and looking to move to a growing and exciting Company!

Main Responsibilities

  • Management of monthly payroll for both permanent and temporary employees. This includes; completing the payroll sheets, producing monthly sickness reports, ensuring we have collated all new joiner and leaver data, checking the data and working with the head of retail on timesheets, liasing with the outsourced Payroll & Pension company on related matters.
  • Own the maternity / paternity process for all staff, including conducting the maternity meetings, ensuring the relevant paperwork is processed, answering all queries, and updating payroll with payments, dates and any KIT days.
  • Manage the leaver process, carrying out exit interviews for junior staff and ensuring all leaver administration is completed.
  • Manage the new joiner process, ensuring all documentation has been received including payroll, preparing new joiner emails, answering any queries, and coordinating the Company induction.
  • Be responsible for HR matters for our retail staff, including, vacancy advertisement, reviewing CV’s, conducting interviews, liaising with payroll on rota’s and any employment matters that may arise.
  • Maintain all employee files, HR Systems & organisation charts; including updating our internal database with new employee information.
  • Manage the probation process from start to finish – making sure reviews are completed and drafting probation passed letters.
  • Take ownership for the various monthly various HR Reports (joiners, leavers, absenteeism etc.)
  • Help drive and coordinate the HR annual processes, appraisal reviews, salary reviews and departmental structure.

Recruitment Specific Responsibilities

  • Post, update and remove job ads from job boards, careers pages and other online recruitment tools.
  • Support hiring managers with the initial screening for some positions, mainly retail.
  • Provide assistance to hiring managers with scheduling and confirming interviews with candidates.
  • Draft all offer letters and contracts and managing the communication channel with the candidates ahead of their start dates. 

Essential Skills & Requirements

  • At least 1 year of experience in an HR Assistant / Administration role supporting a busy team.
  • Ideally experience of payroll and recruitment.
  • Articulate with excellent written communication skills and a high level of attention to detail.
  • Ambition to be a senior HR professional and develop a career in HR.
  • Strong IT skills (Excel, Powerpoint, Outlook).
  • Discreet, professional and well presented, with excellent communication skills.
  • Ability to use judgment and seek guidance with confidential issues.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Style Advisor – hush Pop Up Store

We aim to provide a fantastic shopping experience to all our customers and are looking for talented and enthusiastic individuals to work with us at our Pop-Up Store in Bluewater shopping centre.

If you are confident, have a love for style and fashion, and not afraid to roll your sleeves up and get stuck in, then this could be the opportunity for you!

We pride ourselves on providing unique style advice to each and every one of our customers in an informal and personal way, therefore it is vital that you share our love for the brand and can engage with our customers in a natural and genuine way.

Our ideal candidate will have no less than 1 years of retail and/or customer service experience within a similar environment and have a great knowledge of the fashion industry.

Our Pop Up store will trade over seven days a week therefore this opportunity is suitable for someone who wants varied hours including evenings and weekends.

This is a fantastic opportunity within a growing brand for you to learn and develop your skills into future opportunities.

 Please send a full CV and cover letter to retailjobs@hush-uk.com

Immediate Start Available