Work at hush

Brand Marketing Manager – 12 Month Fixed Term with a View to Perm

We are looking fo a Brand Marketing Manager who will be responsible for driving the brand marketing strategy across a range of customer-facing channels, including PR, print, events, partnerships and content (organic social and editorial). You will support the Head of Brand Marketing by leading the successful planning, development, implementation and execution of 360° omni-channel integrated marketing campaigns which will drive awareness and engagement with the hush brand.

You will be a champion of the consumer with creative flair at all times, ensuring that every piece of work has been built with our audience in mind.

Responsibilities include:

  • Responsible for campaign marketing planning across all channels (from integrated brief to campaign plan) to deliver omni channel campaigns and initiatives, ensuring the plans are on brief and insight driven.
  • Develop cross-functional marketing plans across the calendar layers (brand, campaign and tactical) and implement trade and brand marketing campaigns to drive, and retain demand for the hush brand.  
  • Working closely with the Head of Brand Marketing to define priorities and assist with specific go-to-market strategies for all hush’s initiatives, including brand, campaign and tactical.
  • Support the Head of Brand Marketing to shape and take to market key customer facing propositions.
  • Work with the PR manager to identify relevant influencers for both brand and campaign led activity.
  • Work with PR manager to execute media partnerships.
  • Lead cross channel reporting including provision of key learning and insights, including managing the wider team to compile campaign post performance reviews and campaign marketing update decks.
  • Manage brand tracking and brand reporting, capturing insights and ensuring these are considered in future planning and driving recommendations.
  • Build a deep understanding of the category in which the hush offer fits, including the competitive, regulatory and customer trend landscape.
  • Work with Strategic Partnerships Manager to ensure partnership campaigns ladder up to the overarching campaign for the season.
  • Work with creative team to ensure brand marketing requirements are met during studio and location shoots.
  • Manage Social Media Manager to ensure all activity is consumer-centric, best practice is adhered to and we offer a seamless consumer journey across all channels.
  • Investigate adhoc media opportunities to bring to life the campaign.

You:

  • 10+ years in a B2C marketing role (brand or agency), preferably for digital/ ebusiness brands , with 2 years in a similar role.
  • A classically trained marketer with solid technical marketing skills.
  • This role is part strategic, part creative and a lot of execution – you need to be able to demonstrate all three skillsets.
  • Demonstrable experience of working collaboratively and cross-functionally with strong negotiation skills and a positive attitude.
  • A natural affinity for an organic, authentic brand such as ours and the sensibility necessary to communicate it.
  • Excellent brief writing skills.
  • Strong attention to detail.
  • Creative problem-solving skills and a solutions focused mindset.
  • Experience of involvement in multi-channel marketing campaigns designed to generate new customer demand.
  • Experience of working within a fast-paced business.
  • Excellent communication, presentation and interpersonal skills with the ability to galvanise and break down silos.
  • Good relationship builder and maintainer with internal and external stakeholders.
  • Ability to manage multiple projects simultaneously and be flexible to adapt to changing priorities and able to work to tight deadlines.
  • An understanding of the Fashion market and media landscape is an advantage.
  • An understanding of the digital and content media platforms.
  • Experience of working in a founder led business (preferable).

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Lead Content Manager

We are looking for a Lead Content Manager who will lead the highly valued Content function and report directly into the Head of Brand Marketing. You will be responsible for the company’s content strategy from definition to conceptualisation and creation, leading a talented team of 3 (1 direct report).

 You will collaborate with the broader Brand Team to forward plan and deliver engaging, compelling and aspirational content across our owned channels (site, email, and social platforms) which is reflective of the brand and which draws from consumer insight to tap into the lifestyle of our customer.

 You will have your finger on the pulse and will be keyed into lifestyle trends that will bring a broader cultural context to our content. With an extensive network of inspirational contacts to tap into, you will connect hush with inspiring new people (from influencers to editors) to deliver valuable and memorable content.

 Responsibilities include:

  • Defining, developing and implementing our content strategy.
  • Conceptualising and creating compelling creative campaign ideas, which act as the umbrella thought from which content ideas will be generated.
  • Leading the team to create content ideas that highlight key brand messaging across relevant platforms, as well as those which communicate key calendar and retail moments across the year.
  • Contributing editorial ideas that reflect the brand motivations and appeal to our target audience.
  • Working across all channels to ensure content is on brand, and it is tailored to the relevant channels to maximise effectiveness.
  • Working closely with the team to ensure all produced content has relevant KPIs, is tracked correctly and measured, identifying insights and key learnings to be fed into subsequent work.
  • Collaborating and creating compelling digital assets with the content team.
  • Providing constructive guidance and support to the content team in developing their creativity and editorial skills by acting as a sounding board, editing work and highlighting ways to improve it.
  • Staying ahead of the curve on digital and content trends and best practices by identifying emerging and real-time trends in the digital space.
  • Identifying customer needs and researching industry-related topics to inspire idea generation.
  • Brainstorming ideas with the broader content and marketing teams, ensuring that they are on brand and relevant to the target audience.

Your profile:

  • Proven digital content expert/editor with at least 10 years’ experience and 2 years’ relevant experience at a similar level.
  • Keen, effective and inspiring manager.
  • Experience of working in fashion (preferable).
  • Comfortable working in a fast-paced environment.
  • A creative thinker with a broad perspective.
  • Excellent writing skills.
  • Strong influencer with the ability to collaborate with a range of stakeholders and partners.
  • Flexibility to adapt to changing priorities and ability to work to tight deadlines.
  • Strong interpersonal skills and good relationship builder.
  • Well connected with an extensive network to tap into.
  • A natural affinity for an organic, authentic brand and the sensibility necessary to communicate it.
  • Not afraid to roll up your sleeves to support the team.
  • A belief in, dedication to and ambition for the brand is essential.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Store Manager – Bluewater

We are looking for a highly creative, enthusiastic and experienced store manager, with a background in fashion retail to manage our pop-in store. The Store Manager is accountable for providing an exciting customer experience that delights and engages new and existing customers, drives the branch forward to achieve success, whilst supporting the store operations with regards to people management, stock management and visual merchandising.

 Your Responsibilities will include:

  • Drive sales through exceptional customer service, product knowledge and style recommendations.
  • Ensure image and retail standards of both the store and the team are professional, reflective of the brand image, and adhered to always.
  • Ensuring that sales staff are meeting and exceeding their KPI’s.
  • Understand key brand knowledge to be able to inform customers and the team of alternative styles or updates.
  • Identify and communicate product and inventory needs in a timely manner.
  • Maintain all visual merchandising standards as directed by Visual Merchandising and creative guidelines.
  • Provide each customer with a unique and engaging shopping experience.
  • Drive brand awareness and build a local customer base.

To join us, you must have:

  • Sales experience in a similar environment.
  • Strong leadership skills.
  • Competence in various management needs such as people management and operations.
  • Exude passion for the brand.
  • Feel confident engaging with every single customer that shops within the branch.
  • Be able to thrive in a busy store environment.
  • Excellent interpersonal, communication, and organisational skills.
  • Strong fashion sense and awareness of key trends.
  • Flexible to work the hours in line with stores needs.

Fixed Term 8 Month Contract.

Please send a full CV and cover letter to retailjobs@hush-uk.com

Style Advisor – Bluewater

We are looking for talented and enthusiastic individuals to work with us at our brand-new Pop Up Store in Bluewater Shopping Centre, Kent. We will be launching this pop up shop from late March, in time for our Spring/Summer season launch, and aim to engage our customers in an offline environment and bring our beautiful new Summer styles to the Kent demographic.

 If you are confident, have a love for style and fashion, and not afraid to roll your sleeves up and get stuck in, then this could be the opportunity for you! We pride ourselves on providing unique style advice to each and every one of our customers in an informal and personal way, therefore it is vital that you share our love for the brand and can engage with our customers in a natural and genuine way.

 Our ideal candidate will have no less than 1 years of retail and/or customer service experience within a similar environment and have a great knowledge of the fashion industry.

 Our Pop Up store will trade over seven days a week from 9am-9pm therefore this opportunity is suitable for someone who wants varied hours including evenings and weekends.

Fixed Term 8 month contract.

Please send a full CV and cover letter to retailjobs@hush-uk.com

Immediate Start Available

Allocator

We have an exciting role to join our merchandising team as a Store Allocator. This is a great opportunity for a bright and enthusiastic graduate with retail experience looking to join a fast-paced growing business.

The Role:

  • Manage and maintain stock data accuracy and integrity between EPOS till system and Stock system for accurate sales reporting and analysis.
  • Process daily sales/returns posting from EPOS to Stock system.
  • Execute the release of initial product allocations and in-season replenishment to stores.
  • Generate and check packing lists for store deliveries and liaise with the distribution centre for picking.
  • Understand opportunities and risks and make recommendations to maximise sales and stock levels.
  • Regular contact with stores regarding stock issues, delivery information and queries.
  • Undertake weekly stock takes with store consultants ensuring accurate stock levels.
  • Look at styles underperforming at a store level and challenge consultants to improve sales.
  • Allocate stock pot based on sales across store portfolio ensuring stock is in the best place to maximise sales.
  • Work closely with visual-display staff and department heads to decide how goods should be displayed to maximise sales.
  • Understand total business stock holding to try and maximise sales across all channels, making recommendations for moving stock cross channel.

You:

  • ‘Can do’ attitude.
  • Excellent numerical and analytical skills.
  • Exceptional attention to detail
  • Great organisation skills.
  • A strong communicator.
  • An approachable and friendly manner.
  • The ability to work to tight deadlines.
  • Excellent IT skills, especially Microsoft Excel.
  • Thrives in a busy environment.

To apply, email jobs@hush-uk.com with an up-to-date CV & covering letter outlining your suitability for the role.

Style Advisor – hush Pop Up Store

Hush is a leading women’s clothing brand with a beautiful product range that epitomises simplicity and style - and encompasses apparel, lifestyle/homewares, accessories and footwear.

We aim to provide a fantastic shopping experience to all our customers and are looking for talented and enthusiastic individuals to work with us at our brand-new Pop Up Store on Elizabeth Street, London.

hush will be launching this pop up shop from late August for the Autumn/Winter season to engage with our customers in an offline environment and bring our beautiful new autumnal styles to the beautiful flower filled roads of Belgravia.

If you are confident, have a love for style and fashion, and not afraid to roll your sleeves up and get stuck in, then this could be the opportunity for you!

We pride ourselves on providing unique style advice to each and every one of our customers in an informal and personal way, therefore it is vital that you share our love for the brand and can engage with our customers in a natural and genuine way.

Our ideal candidate will have no less than 1 years of retail and/or customer service experience within a similar environment and have a great knowledge of the fashion industry.

Our Pop Up store will trade over seven days a week therefore this opportunity is suitable for someone who wants varied hours including evenings and weekends.

This is a fantastic opportunity within a growing brand for you to learn and develop your skills into future opportunities.

 Please send a full CV and cover letter to retailjobs@hush-uk.com

Immediate Start Available

Style Advisor – hush Concessions

Hush is a leading women’s clothing brand with a beautiful product range that epitomises simplicity and style - and encompasses apparel, lifestyle/homewares, accessories and footwear.

We aim to provide a fantastic shopping experience to all our customers and are looking for talented and enthusiastic individuals to work with us at our John Lewis concessions.

If you are confident, have a love for style and fashion, and not afraid to roll your sleeves up and get stuck in, then this could be the opportunity for you!

We pride ourselves on providing unique style advice to each and every one of our customers in an informal and personal way, therefore it is vital that you share our love for the brand and can engage with our customers in a natural and genuine way.

Our ideal candidate will have no less than 2 years of retail and/or customer service experience within a similar environment and have a great knowledge of the fashion industry.

As our concessions are in John Lewis department stores who trade over 7 days a week, the opportunity is suitable for someone who wants varied hours including evenings and weekends.

This is a fantastic opportunity within a growing brand for you to learn and develop your skills into future opportunities.

Please send a full CV and cover letter and your preferred John Lewis branch to retailjobs@hush-uk.com

Branches available: Edinburgh, Cambridge, Nottingham, Glasgow.