Work at hush

Customer Services Associate

£20,000, plus benefits

We’re looking for bright, friendly, hardworking people to join our Customer Services team. You must be forward thinking and computer literate with a confident telephone manner and an interest in fashion. If this sounds like you, we’d love to hear from you. 

This is a great opportunity for a bright and enthusiastic graduate looking to join a fast-paced and growing business.

Responsibilities include:

  • Offering an excellent standard of service over the phone and via email
  • Operational procedures such as processing orders and refunds
  • Maintaining extensive and up-to-date knowledge of all products, offers and company information to enhance the customer experience
  • Flexibility to work a shift pattern which may include weekends
  • Assisting in our retail development through our Pop In concept stores

You will have retail experience and a can-do attitude, and will be keen to develop and improve our customer experience. Excellent written and spoken English is essential.

The job is based in our office in Battersea, south west London.

To apply, email with an up-to-date CV and a covering letter outlining your suitability for the job.

Creative Digital Designer

We are looking for a positive, proactive and engaging character who is approachable and friendly with a can-do attitude that thrives in a fast and creative environment. Reporting to the Lead Graphic Designer you will be responsible for working across a wide range of digital projects including creative editorial layouts, emails, social media assets, online banners, digital marketing, branding initiatives and image management. As the go-to person for mobile, desktop, tablet, responsive and social design, you’ll enhance the hush customer experience to drive conversion and engagement through creative excellence.

About you:

  • Experience in multi-platform digital design ideally in a fashion environment
  • Excellent graphic design skills - fully conversant in Illustrator, Photoshop and InDesign
  • Solid understanding and experience of responsive design
  • Experience working across social media platforms, primarily Facebook
  • Awareness and understanding of customer engagement metrics and how they link to creativity
  • Strong working knowledge of HTML and CSS
  • A strong sense of typography and its use across online and offline editorial
  • Good understanding of print production
  • Team player with a can-do attitude who is a good listener

The job is based in our office in Battersea, south west London.

To apply, email with an up-to-date CV, portfolio & covering letter outlining your suitability for the job.