Work at hush

Customer Services Associate

£20,000, plus benefits

We’re looking for bright, friendly, hardworking people to join our Customer Services team. You must be forward thinking and computer literate with a confident telephone manner and an interest in fashion. If this sounds like you, we’d love to hear from you. 

This is a great opportunity for a bright and enthusiastic graduate looking to join a fast-paced and growing business.

Responsibilities include:

  • Offering an excellent standard of service over the phone and via email
  • Operational procedures such as processing orders and refunds
  • Maintaining extensive and up-to-date knowledge of all products, offers and company information to enhance the customer experience
  • Flexibility to work a shift pattern which may include weekends
  • Assisting in our retail development through our Pop In concept stores

You will have retail experience and a can-do attitude, and will be keen to develop and improve our customer experience. Excellent written and spoken English is essential.

The job is based in our office in Battersea, south west London.

To apply, email jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the job.

Allocator

We have an exciting role to join our merchandising team as a Store Allocator. This is a great opportunity for a bright and enthusiastic graduate with retail experience looking to join a fast-paced growing business.

Responsibilities include:

  • Manage and maintain stock data accuracy and integrity between EPOS till system and Stock system for accurate sales reporting and analysis
  • Process daily sales/returns posting from EPOS to Stock system
  • Execute the release of initial product allocations and in-season replenishment to stores
  • Generate and check packing lists for store deliveries and liaise with the distribution centre for picking
  • Understand opportunities and risks and make recommendations to maximise sales and stock levels
  • Regular contact with stores regarding stock issues, delivery information and queries
  • Undertake weekly stock takes with store consultants ensuring accurate stock levels

About you:

  • A 'can do' attitude 
  • Excellent numerical and analytical skills
  • Exceptional attention to detail
  • Great organisation skills
  • A strong communicator
  • An approachable and friendly manner
  • The ability to work to tight deadlines
  • Excellent IT skills, especially Microsoft Excel
  • Thrives in a busy environment

The job is based in our office in Battersea, south west London.

To apply, email jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the job.

Buying Administrator

We are looking for a buying administrator to join our team. The ideal candidate will be organised, passionate about product with a keen eye for detail.

Responsibilities include:

  • Assist in the set-up of all new SKUs in the central stock management system
  • Raise all purchase orders in a timely and accurate manner
  • Manage the initial ex-factory dates from suppliers ensuring the business is aware of suppliers that are unable to meet required dates
  • Ensure that styles are ordered in the correct size breakdown ensuring this is reviewed on a regular basis
  • Carry out seasonal size analysis so the business is aware of changes in demand
  • Manage the barcode process ensuring barcodes are sent in a timely manner
  • Sign off all swing tag label layouts ensuring consistency across suppliers
  • Enter all shipments into the stock management system to support the goods in process
  • Assist in managing 3rd party factories and the timely delivery of all stock

About you:

  • Competent in MS Office
  • Methodical
  • High level of accuracy and keen eye for detail
  • Ability to focus on routine work for long periods
  • Flexible approach and 'can do’ attitude

The job is based in our office in Battersea, south west London.

To apply, email jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the job.

Creative Digital Designer

We are looking for a positive, proactive and engaging character who is approachable and friendly with a can-do attitude that thrives in a fast and creative environment. Reporting to the Lead Graphic Designer you will be responsible for working across a wide range of digital projects including creative editorial layouts, emails, social media assets, online banners, digital marketing, branding initiatives and image management. As the go-to person for mobile, desktop, tablet, responsive and social design, you’ll enhance the hush customer experience to drive conversion and engagement through creative excellence.

About you:

  • Experience in multi-platform digital design ideally in a fashion environment
  • Excellent graphic design skills - fully conversant in Illustrator, Photoshop and InDesign
  • Solid understanding and experience of responsive design
  • Experience working across social media platforms, primarily Facebook
  • Awareness and understanding of customer engagement metrics and how they link to creativity
  • Strong working knowledge of HTML and CSS
  • A strong sense of typography and its use across online and offline editorial
  • Good understanding of print production
  • Team player with a can-do attitude who is a good listener

The job is based in our office in Battersea, south west London.

To apply, email jobs@hush-uk.com with an up-to-date CV, portfolio & covering letter outlining your suitability for the job. 

Operations/Merchandising Administrator 

We are looking for an enthusiastic and self-motivated Operations/Merchandising administrator to join our team and support the daily running of both departments. The ideal candidate will need strong skills working with numbers, using excel and be able to prioritise workload.

Responsibilities include:

  • Run weekly sales and stock reports
  • Run the daily warehouse reports
  • Ensure buy budgets and range plans are always accurate
  • Maintain SKU information in the central stock management system
  • Monitor continuous lines ensuring stock is always available
  • Assist in creation of mid-season and end of season analysis
  • Update shipment schedule so that the warehouse knows of all incoming goods
  • Run returns stock report and feedback any findings to the business 

About you:

  • Interest in Merchandising with an insight into retail head office. 
  • An excellent communicator
  • A drive for excellence and a 'can do' attitude
  • Customer focused
  • Confident in building relationships with internal and external stakeholders.
  • Flexible and able to prioritise
  • Excellent numerical and analytical skills
  • Exceptional attention to detail
  • Great organisation skills
  • A strong communicator
  • An approachable and friendly manner
  • The ability to work to tight deadlines
  • Excellent IT skills, especially Microsoft Excel
  • Thrives in a busy environment

The job is based in our office in Battersea, south west London.

To apply, email jobs@hush-uk.com with an up-to-date CV, portfolio & covering letter outlining your suitability for the job.