Delivery

Delivery Service Status - Updated 01/04/20

All orders are currently being dispatched and delivered as normal on our standard delivery service. Click and collect as well as our premium and express delivery options have been temporarily suspended. 

Due to the evolving situation regarding Coronavirus, we have extended our returns policy to 90 days. More information regarding this can be found here.

We understand customers may have many questions and have created a dedicated FAQ hub which can be found by clicking here

UK Standard Delivery / Collection - Free    

Within 3-5 days. 

If you have chosen the collection option, Royal Mail will contact you via email and SMS to confirm your order is ready to collect. Please do not attempt to collect your order until you have received this. Please remember to bring a valid form of I.D with you as advised on the Royal Mail website. Your order will be held for a maximum of 18 days, after this time it will be returned to hush and you will be issued a refund in line with our returns policy.

UK Premium Delivery / Collection- £6.00 

*Temporarily unavailable

Within 1-2 days. 

Order before 4pm weekdays for next day delivery (12 Noon Sundays) , after 4pm within 2 days. If you have chosen the collection option, Royal Mail will contact you via email and SMS to confirm your order is ready to collect. Please do not attempt to collect your order until you have received this. Please remember to bring a valid form of I.D with you as advised on the Royal Mail website. Your order will be held for a maximum of 18 days, after this time it will be returned to hush and you will be issued a refund in line with our returns policy.

UK Express delivery - £12.00 

*Temporarily unavailable

Order before 4pm weekdays for guaranteed next day delivery (12 Noon Sundays). Includes premium tracking. Deliveries will require a signature on arrival. No signature will result in the item being delivered to your local depot for collection.

Rest of World Delivery - Varies

International orders are fulfilled by our third party payment and logistics partner Global E. Customers can avail of standard or express shipping at checkout and pay in local currency. There is also an option to pre pay import duties and taxes. 

Shipping charges for our most popular destinations; 

USA - from $5
Australia - from AU$ 7.50
Ireland/France/Spain/ Germany - from €3.50 
Russia - from RUB 335

Standard shipping is free when spending £150 or more in local currency equivalent. 

BFPO addresses*

We are happy to send parcels to BFPO addresses.

*Unfortunately, we cannot ship orders that contain scents or nail polish overseas.

Please click here for our returns policy.