Please see below for our current vacancies. To apply please send your CV to jobs@hush-uk.com with the job role you are applying for in the subject line.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a fast-growing fashion and lifestyle brand, founded 17 years ago by our Australian creative director and now established as one of the UK’s leading online retailers. We employ over 100 staff in our head office and John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories that are characterised by an elegant simplicity and laidback sense of style. Our company culture still reflects our entrepreneurial roots and relaxed aesthetic – we love hard-working and talented people with a can-do attitude and a passion for what they do. So, if that’s you and you want to be part of our exciting journey, please get in touch!
We are looking for a Data Engineer to help Hush build and maintain a world class data capability. This role will play a key part in the development and adoption of a data platform from the ground up, providing insight and reporting across the whole business.
Your responsibilities will include:• Building and maintaining a robust data environment using Google Big query, Cloud Integration and BI reporting tools.
• Ensuring stable running of the data environment from a security and performance perspective.
• Working alongside external partners and business users to help the company adopt a data-driven culture.
• Creation and ongoing maintenance of reporting data models for use in BI reporting.
• Administration of the central BI reporting tool.
• Helping non-technical end users adopt a self-service mentality to reporting and providing guidance and best practise where necessary.
To join us, you must have:• Comprehensive technical experience in data warehousing, ETL and BI reporting technologies.
• Experience working with and administrating a modern BI platform, such as Looker, Qlik, Domo or Power BI.
• Strong SQL and data modelling skills.
• Experience of working with cloud data warehousing technology.
At hush we believe diversity drives better insights, better decisions and provides a more rewarding work environment. It is the core of innovation. No matter what your background if you have the right skills for the job, we would love to hear from you.
In return, we will offer you a competitive salary, generous staff discounts of 55%, end-of-week drinks, free fruit days, birthday celebrations, sample sales as well as the opportunity to develop a career in a fast-paced but fun environment!
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a fast-growing fashion and lifestyle brand, founded 18 years ago by our Australian creative director and now established as one of the UK’s leading online retailers. We employ over 100 staff in our head office and John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories that are characterised by an elegant simplicity and laidback sense of style. Our company culture still reflects our entrepreneurial roots and relaxed aesthetic – we love hard-working and talented people with a can-do attitude and a passion for what they do. So, if that’s you and you want to be part of our exciting journey, please get in touch!
We are looking for a Tester / QA Engineer to improve the quality of our system releases and provide reporting on planned testing activity.
Your Responsibilities will include:• Working with the business and project teams to determine the approach to testing ensuring it is appropriate for the level of change.
• Working with the business and analysing requirements to define test scripts.
• Executing test scripts manually.
• Estimating test activity.
• Learning how to automate test scripts.
• Building automated test scripts for core system journeys.
• Executing automated test scenarios.
To join us, you must have:• Good written and verbal communication skills.
• Experience of + 2 years of system testing.
• Foundation ISTQB.
• Interest in automated testing.
• Experience in an online e-commerce business.
At hush we believe diversity drives better insights, better decisions and provides a more rewarding work environment. It is the core of innovation. No matter what your background if you have the right skills for the job, we would love to hear from you.
In return, we will offer you a competitive salary package, a generous staff discount of 55%, end-of-week drinks, free fruit days, birthday celebrations, sample sales as well as the opportunity to develop a career in a fast-paced but fun environment!
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are driving a data and insight culture across the whole business and this role is key to delivering that vision. Over the past 12 months the analytics function has set the foundations to allow Marketing to answer key strategic business questions. This work has included on boarding new tech, reviewing the data layer, defining new attributes, and building a new data warehouse in Big Query. We now have an exciting opportunity for a Customer Analytics Manager to transform data from multiple sources into valuable, actionable insights which put the customer at the centre of decision-making across the business and can fuel our ambitious plans for future growth.
Responsibilities include:• Utilise Big Query and new BI tool to build an advanced, comprehensive & flexible reporting suite across marketing channel, customer segment, sales channel, and product category performance.
• Work with Finance and Merchandising to enhance our sales forecasting model to improve the granularity and accuracy of our forecasting.
• Monitor market and competitor benchmarking data to evaluate hush performance relative to the broader market, identifying both tactical trading and more strategic opportunities to improve company performance.
• Evaluate the case for deploying modelling to further improve our understanding of the drivers of overall business performance and to optimise strategy.
• Take ownership for rolling out an improved multi-touch attribution model to enhance channel reporting and gain insight on upper funnel activity.
• Spearhead customer analysis based on a combination of demographic and spend (eg: RFM).
• Build a feedback loop so that data is used as the foundation for seasonal campaigns and the basis of strategic business decisions.
• Respond to ad hoc business requests and manage a customer analytics project backlog. Effectively prioritize, visualize and present findings to a diverse group of stakeholders.
• Liaise with IT regarding the development and adoption of future projects, such as business intelligence tools and integrating new data.
To join us, you must have:• A passion for using large data sets ‘hands on’ to understand customer behaviour and derive actionable insights.
• An understanding of DDA attribution models and experience with GA360, Big Query, GTM, Data Studio, BI tools, optimize 360 & Excel.
• Must have a working knowledge of SQL, ideally also VBA and Python but not essential.
• Excellent stakeholder management skills and evidence of successful outcomes from collaborative projects.
• A strong knowledge around utilising data visualisation tools to build out visually engaging solutions (e.g. Data studio, Tableau).
• Customer segmentation and market research knowledge, ideally within the retail/fashion industry.
• Understanding of the digital marketing ecosystem and how to measure success for each channel.
• Educated to a degree level (a Statistics, Mathematics or Computer Science focus would be an advantage).
• Enthusiasm for the ever changing digital marketing industry, it is import to seek out market trends and incorporate this into the hush digital strategy.
In return, we will offer you a competitive salary, generous staff discounts of 55%, sample sales as well as the opportunity to develop a career, attend relevant conferences & training courses whilst working in a fast-paced but fun environment!
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Customer Service Associate role is key to making the hush customer experience a unique one. The Customer Service team prides itself on going that extra mile; dealing with practical issues and taking away any difficulties the customers may have. This role is integral to the business, you are the voice of the customer and the first point of contact in the business.
Main Responsibilities and Accountabilities:• Offering an excellent standard of service over the phone and via email.
• Ensuring that customer queries are answered quickly and responded to within our agreed response times and recorded correctly.
• Completing operational procedures such as processing orders and refunds within the agreed times.
• Maintaining extensive and up-to-date knowledge of all products, offers and company information to enhance the customer experience.
• Monitoring and answering customer reviews on the website.
• Escalate any serious issues to the assistant customer service manager and the customer service manager.
• Provide feedback from customers to the wider teams to promote continual improvement.
• Confidently communicate to the wider team openly and with clarity.
• Act as a champion for the voice of the customer.
• Assisting at our Sample sales.
Requirements:• A passion for customer service and dealing with people.
• An enthusiastic and positive attitude with the willingness to learn.
• An approach that is results and achievement orientated to high standards.
• Great written and verbal communication.
• Excellent computer skills.
This role is a great stepping stone into the fashion industry, gaining customer facing experience and with their knowledge of our hush customer many of our Customer Services team have later moved into other areas of the business including Buying, Merchandising and Marketing.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Senior Brand, Social and PR Manager
This is an exciting opportunity for a Social Superstar to develop and drive forward hush’s social media strategy and take day-to-day responsibility for all our social platforms. Working closely with the Creative Team, you’ll devise compelling social campaigns and thumb-topping native content in line with hush’s brand identity that will deliver meaningful engagement with our hush community.
The ideal candidate will have a proven track record of driving growth and engagement for brands through social channels. You’ll be known for your storytelling, creativity and innovative thinking, but equally someone who can dig into the data and has their finger on the pulse of emerging social trends, platforms and technologies.
Key Duties and Responsibilities• Define and implement the company’s social strategy, ensuring alignment with overall brand strategy and business goals.
• Develop organic social media plans, campaigns, activations and tactics to support marketing stories, new product launches, and cultural moments.
• Work with team members to brief and oversee the production of social assets with the inhouse Creative Team and/or external videographers and production teams.
• Own and manage the social media calendar.
• Schedule and upload posts across all customer facing platforms (FB, Insta, Pinterest, Twitter, and soon also TikTok).
• Drive, monitor and respond to engagement with our online community in line with brand personality and TOV.
• Community relationship management to increase our loyal following, engagement rates and overall drive traffic to the website.
• Conduct social media listening and monitoring to understand brand sentiment, optimise channels and improve the success of plans using appropriate analytics tools.
• Deliver innovation by exploring new features of existing platforms and / or expanding to new platforms opportunities.
• Create best practices and guidelines for relevant teams.
• Build and present regular reports and competitor analysis to key stakeholders.
• Be a constant champion for social media in the business.
• Ensure all social output is on brand and complies with tone of voice and brand guidelines.
• Manage the social media budget.
Required skills• At least 4 years’ experience working in a similar role, managing a brand’s social presence (either in-house or agency side).
• You will be fiercely creative with a great eye for design and a passion for ideas generation.
• Highly organized and detail-oriented with the ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience of being on shoots and having a hands-on role in creating social first content.
• A self-starter with plenty of initiative and a can-do attitude.
• A flexible, approachable attitude with good problem-solving skills.
• You will have a solid understanding of social media platforms, digital and knowledge of emerging trends, technologies and the social landscape.
• Knowledge and understanding of social listening tools.
• A great communicator who enjoys collaborating across multiple teams.
• Strong numerical know-how for reporting and analysing stats.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a leading women’s clothing brand with a beautiful product range that epitomises simplicity and style - and encompasses apparel, lifestyle/homewares, accessories and footwear. We are looking for a talented and enthusiastic individual to work with us at our concession within John Lewis Cheadle. You must be enthusiastic, have an interest in fashion, reliable, keen to succeed, polished and dedicated to providing exceptional service.
Key Qualities:• Passion for the hush brand and customer experience.
• Flexible to work hours in line with stores needs.
• Reliable and trustworthy.
• Ability to work independently as well as within a wider team.
• Strong fashion sense and styling abilities.
• Commercially driven.
• Strong ability to think on your feet and problem solve quickly and efficiently.
• Excellent interpersonal, communication, and organisational skills.
• Basic knowledge of reading retail reports.
Key Responsibilities:The successful candidate is accountable for providing exceptional customer service and a customer experience that meets the requirements of the hush brand lifestyle, delights the customer, and supports the achievement of multiple concession targets. You must have a hands on approach, with experience of visual merchandising in store.
Candidates must be confident in engaging with John Lewis store team as this is an integral part to the role, ensuring all operations are being completed and creating a functional trading environment. These relationships built are to be utilised to raise brand awareness in store as well as spot commercial opportunity.
Our ideal candidate will have no less than 2 years of retail, visual merchandising and customer service experience within a similar environment and have great knowledge of the fashion industry.
Fixed Term Contract: 12 months – 18 hours per week.
Immediate Start Available
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for an experienced Multi-Site Concession Manager, with a compulsory background in fashion retail to join our team to oversee multiple concessions within John Lewis. You must be enthusiastic, have an interest in fashion, reliable, keen to succeed, polished and dedicated to providing exceptional service.
Key Qualities:• Passion for the hush brand and customer experience.
• Flexible to travel and work the hours in line with stores needs.
• Reliable and trustworthy.
• Ability to work independently as well as within a wider team.
• Strong fashion sense and styling abilities.
• Commercially driven.
• Strong ability to think on your feet and problem solve quickly and efficiently.
• Excellent interpersonal, communication, and organisational skills.
• Experience in reading retail reports.
Key Responsibilities:The right candidate will coach and lead sales consultants to achieve personal targets, all whilst ensuring that you reach your personal KPI’s. You will be the bridge between senior management and sales consultant and will be competent in being able to supervise, ensure a smooth operation and provide visibility of the concession’s within your area of responsibility. Your base store will be in John Lewis Cribbs Causeway, looking after a cluster of up to 7 stores and must be available to travel.
You will be responsible for management of daily rotas for stores within your cluster as well as focussing on developmental needs of your team. The ideal candidate must have a hands on approach, with examples of commercial actions taken that have driven store performance as well as previous experience managing retail KPI’s.
Building and managing effective relationships with John Lewis Partners is integral to the role to ensure all operations are being completed and creating a functional trading environment. These relationships built are to be utilised to raise brand awareness in store as well as spot commercial opportunity.
Fixed Term Contract: 12 months – 37.5 hours per week.
Immediate Start Available.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a leading women’s clothing brand with a beautiful product range that epitomises simplicity and style - and encompasses apparel, lifestyle/homewares, accessories and footwear. We are looking for a talented and enthusiastic individual to work with us at our concession within John Lewis Oxford Street. You must be enthusiastic, have an interest in fashion, reliable, keen to succeed, polished and dedicated to providing exceptional service.
Key Qualities:• Passion for the hush brand and customer experience.
• Flexible to work hours in line with stores needs.
• Reliable and trustworthy.
• Ability to work independently as well as within a wider team.
• Strong fashion sense and styling abilities.
• Commercially driven.
• Strong ability to think on your feet and problem solve quickly and efficiently.
• Excellent interpersonal, communication, and organisational skills.
• Basic knowledge of reading retail reports.
Key Responsibilities:The successful candidate is accountable for providing exceptional customer service and a customer experience that meets the requirements of the hush brand lifestyle, delights the customer, and supports the achievement of multiple concession targets. You must have a hands on approach, with experience of visual merchandising in store.
Candidates must be confident in engaging with John Lewis store team as this is an integral part to the role, ensuring all operations are being completed and creating a functional trading environment. These relationships built are to be utilised to raise brand awareness in store as well as spot commercial opportunity.
Our ideal candidate will have no less than 2 years of retail, visual merchandising and customer service experience within a similar environment and have great knowledge of the fashion industry.
Fixed Term Contract: 12 months – 30 hours per week.
Immediate Start Available
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Senior Brand, Social and PR Manager
We are looking for a passionate Senior Partnerships and Events Executive to join our brand marketing team and take events and partnerships at hush to the next level. This is an incredibly varied, creative and exciting role, in which you will be responsible for designing, planning and executing dynamic, one-of-a-kind events for hush customers that encourage engagement and loyalty, whilst also devising innovative activations that drive awareness and buzz. The Senior Partnerships and Events Executive will also manage and develop hush’s partner portfolio to support business objectives, helping hush reach new audiences and create talkability around the brand.
Key Duties and Responsibilities• Shape and evolve the hush events and activations strategy to drive growth for the business, maximize opportunities for brand awareness and deliver aspirational customer experiences that inspire loyalty.
• Devise a seasonal events and partnerships schedule that supports seasonal campaigns and brings our marketing stories to life.
• Management of pre-event planning of all events and brand activations, from research and briefing through to delivery and budgets.
• Providing comprehensive post-event analysis and reporting, with recommendations for improvements where required.
• Staying on top of current and future trends, ensuring we are providing unforgettable experiences and events for a diverse audience.
• Work with the wider brand and product teams to evolve and drive forward the brand partnerships strategy, including charity partnerships and product collabs.
• Own relationships with existing brand partners and identify and develop opportunities for relationships with new ones.
• Work closely with channel owners to build marketing plans around events and partnerships to ensure maximum exposure.
• Ensure reporting is in place to understand the effectiveness of partnerships, as delivered against pre-set KPI’s.
Required skills• At least 3 years’ working in a similar role.
• A creative thinker who can come up with original, highly talked about ideas.
• Demonstrable experience of delivering creative brand partnerships that generate buzz and deliver growth. Experience of establishing and managing product collabs would be advantageous
• Solid event production and management experience.
• Great intuition for the hush brand.
• Exceptional communication skills and the ability to forge relationships with stakeholders at all levels.
• Must be flexible to work according to the events requirements including occasional evenings.
• Ability to multitask and work in a fast-paced environment.
• A ‘can do’ attitude and willingness to roll up sleeves and make a dynamic contribution to a small team.
• Ability to analyse data and provided detailed reports.
• A flexible, approachable attitude with good problem-solving skills.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for a talented and ambitious writer to join the editorial team at hush.
A creative thinker, with experience across a range of editorial and content styles, you will work as part of our close-knit editorial team, reporting into the Editor. This role is hugely varied, and relationship building is key. You will be writing creative copy for our in-house digital and print magazines, as well as working closely with a variety of teams across the business – from social media and digital marketing, to buying and design – to produce commercial copy that is on brand and brings the hush story to life.
Previous experience of working in-house for a retail brand is preferable, as in an interest in women’s fashion, but just as important is a continued fascination with the world we live in, and a passion for celebrating the people and stories around us.
Responsibilities include:• Working closely with the editorial and wider marketing team to generate new ideas, and writing engaging copy across a variety of channels, including site, social, digital marketing, and print.
• Acting as a tone of voice guardian across all channels and as a point of contact for any copy queries.
• Supporting the Editor and wider team with the development of seasonal editorial plans, including campaign copy, magazine features and brand storytelling.
• Researching and writing feature copy for the digital and print magazines.
• Sourcing imagery and briefing the creative team on the design of editorial features.
• Uploading selected editorial features, merchandising pages, and maintaining the digital magazine’s visual identity across the site.
• Working with SEO manager to implement keyword strategy and increase search volume to site.
• Assisting the CRM team in the concepting of email stories, as well as writing copy and proofing tests.
• Selecting product and checking stock levels to support feature and campaign launches.
• Writing copy across various content pages on the website, including homepage, category headlines, SEO features and landing pages.
• Generating new product names, when required.
• Writing and proof-reading ad hoc printed collateral, when required.
• Liaising with the creative team to collate and format all content for sign-off by the senior leadership team.
• Report on the performance of the editorial team’s output to ensure we are delivering on our agreed objectives; continuously optimising and improving the content we create.
• Researching competitor behaviour and report findings back to the wider team.
• Developing and maintaining relationships with PRs and industry experts across fashion, lifestyle, and culture, and represent hush at external meetings and events, when required.
You will need:• A bachelor’s degree in English, journalism or equivalent.
• Exceptional writing ability.
• 3 years or more experience as a brand copywriter or journalist, ideally in the fashion industry.
• An ability to craft unique long and short form copy to briefs.
• A strong sense of the hush tone of voice.
• Excellent time management and organisational skills, able to prioritise and work effectively to hit deadlines.
• Experience in CMS, HMTL or website content management preferable, but not essential.
• Understanding of SEO best practice.
• A creative eye and attention to detail.
• A motivated self-starter who can work autonomously.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a fast-growing fashion and lifestyle brand, started 18 years ago by our Australian founder and now established as one of the UK’s leading online retailers. We employ over 150 staff in our head office and 33 John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories that are characterised by an elegant simplicity and laidback sense of style. Our company culture still reflects our entrepreneurial roots and relaxed aesthetic – we love hard-working and talented people with a can-do attitude and a passion for what they do.
As part of our growth plan, we will be expanding our distribution via third party marketplaces. We’re looking for someone who knows marketplace eCommerce inside out, both in the UK and internationally. This is a unique opportunity for a talented and experienced individual to own and lead our marketplaces expansion and make a global impact for the brand.
Reporting to the Head of eCommerce, your responsibilities will include:• Being the primary day to day point of contact at hush for Marketplace partners.
• Collaborating with Buying, Merchandising, IT, Finance, Marketing and Creative to successfully launch hush on new marketplace partners – ensuring marketplace partner requirements are well defined/understood internally, adequate processes put in place and necessary resources onboarded to enable a successful launch.
• Sales planning, forecasting and reporting, including budgeting and weekly trading analysis.
• Ensuring all products and inventory is uploaded to each marketplace in line with marketplace requirements, and that product details, descriptions, images and content are all optimised for the marketplace partner.
• Liaising with Buying, Merchandising and Marketing teams to ensure new product collection launches are successful, and plan trading and promotional calendar.
• Monitor sales performance, marketplace rankings and competitor activity and understand key trends and seasonality by market and marketplace. Feedback opportunities to drive improved performance to Buying, Merchandising and Marketing teams.
• Drive revenue growth via marketplaces through a data driven approach, collaborating with marketplace partners and internal stakeholders to identify and realise opportunities for growth.
To join us, you must have:• Experience in working with and growing online marketplace revenues for fashion brands – preferably with exposure to European markets.
• Strong commercial acumen and digital trading instincts, combined with good negotiation and stakeholder management skills.
• Exposure to either TradeByte or ChannelAdvisor platforms highly advantageous.
• Experience of site localisation/international eCommerce.
• An operating mindset, with the ability to juggle multiple priorities, manage complexity and drive results.
• Low ego; a can-do, sleeves-up attitude with bucket-loads of ambition!
In return, we will offer you a competitive salary, generous staff discounts of 55%, end-of-week drinks, free fruit days, birthday celebrations, sample sales as well as the opportunity to develop a career in a fast-paced but fun environment!
Hush operates a ‘hybrid’ working model – with 3 days per week in our spacious new offices in the heart of Clapham Old Town.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush are looking for an enthusiastic and detail-orientated Inventory Analyst to join our growing team to manage all things stock and support the daily running of the operations department. Ideally you will be in a similar role and have experience working with a 3PL. You will need to demonstrate high levels of accuracy, attention to detail and be able to prioritise workload.
The main responsibilities include:• Supporting accurate and detailed records of our internal stock / ERP system management ensuring matching 3PL WMS.
• General inventory support: including but not limited to stock rotation, write-offs and location management.
• Investigate any inbound shortages with warehouse, suppliers and forwarders.
• Stock checks and regular reporting including periodic supplier audits.
• Management of external warehousing shipments & costs.
• Consumables/Packaging stock level management.
• Organising QC checks in conjunction with technical team.
• Monitor 3PL warehouse rolling stock counts, looking into all discrepancies with 3PL counterpart.
• Improve product availability, ensuring buffer levels are set correctly.
• Support consolidation and stock allocations.
• Arrange relabelling requests from merchandising team.
• Analyse weekly warehouse KPIs to ensure high standards are maintained.
• Liaise with colleagues to answer queries on incoming/outgoing stock and proactively communicate any delays and potential solutions.
• Evolve operations business systems and processes to enable the business to scale, ensuring 3PL and internal SOPs are up to date.
You will have/be:• Proven relevant experience ideally managing a 3PL.
• Experience working in a stock management, purchasing or operations.
• An eye for detail.
• Analytical thinker and problem solver.
• Great communicator and ability to report and present to management.
• Environment and using ERP systems, e.g. Business Central or similar.
• Confident in managing and manipulating data sets.
• Strong excels skills are a must (including knowledge of functions such as vlookup, pivot tables, conditional formats and if statements).
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a fast-growing fashion and lifestyle brand, founded 18 years ago by our Australian creative director and now established as one of the UK’s leading online retailers. We employ over 100 staff in our head office and 33 John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories that are characterised by an elegant simplicity and laidback sense of style. Our company culture still reflects our entrepreneurial roots and relaxed aesthetic – we love hard-working and talented people with a can-do attitude and a passion for what they do. So, if that’s you and you want to be part of our exciting journey, please get in touch!
Job Purpose:Reporting into the Senior Tech, support and develop specific categories in all aspects of garment technology, being skilled in your category. Managing the end-to-end quality of fit, construction and technical performance.
Responsibilities• Contribute to the development & maintenance of category standard manuals, minimum measurements, blocks, construction, and quality standards.
• Elevation of fit and quality demonstrating strong technical fit skills and written communication.
• Provide technical specifications including grades and tolerances.
• Leverage the use of PLM through strong data management.
• Efficient management of business critical path achieving on time requirements by management of fit meetings.
• Train and mentor category team with business lead objectives and goal setting.
• Risk manage category by ensuring all testing and performance requirements are applied.
• Develop relationships and effective communication internally and with external suppliers with strong interpersonal skill.
Experience• Experience in soft woven categories.
• Grading skills.
• Labelling and compliance standards.
• Excel and PLM skills.
• Have excellent attention to detail.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is fast growing fashion and lifestyle brand who first embarked upon their retail journey within John Lewis stores 5 years ago. Since then the brand has grown to trade in all 31 of John Lewis sites and we sit within the top 2 best performing womenswear brands.
We are looking for Visual Merchandising Manager who will be responsible for implementing and supervising the visual merchandising standards across all concessions in the UK. You will also be responsible for supporting our in-store brand consultants while working closely with the concession managers and branch merchandisers on stock opportunity and allocations.
Key Responsibilities:• Create and circulate visual merchandising guidelines across all categories in a timely manner.
• To implement visual merchandising standards and a consistent brand image in all concessions.
• To visit and maintain close contact with the stores addressing any training needs.
• Reviewing use of props in store keeping in mind selling capacity and brand image.
• Allocating all brand imagery ensuring it is season appropriate and in stock in stores.
• Manage visual spend keeping in line with annual budgets.
Key Qualities:• Creative individual with extensive knowledge of fashion and visual merchandising, a minimum of 2 years in an area or field based role.
• Commercially minded with knowledge of the local market and awareness of competitors.
• You should be highly motivated, results driven with the ability to manage team members remotely.
• You must possess organisational skills with the ability to prioritise work load.
• Flexibility and availability to travel is essential.
Full Time Contract: 37.5 hours per week.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for an Assistant Merchandiser to join us at Hush. By reviewing previous seasons’ best-sellers, keeping an eye on new reactions, and constantly reviewing our sales forecasts to maximise sales and profit.
The role, while primarily support the Merchandiser across a range of categories but will also allow the right candidate the opportunity to take ownership for their own areas.
Duties and responsibilities:Trading
• Produce trading reports to summarise, analyse and identify key sales drivers.
• Make weekly trading proposals to Merchandiser in relation to Sales reactions and Stock management and liaise with branch merchandising team to ensure stock optimization across channels.
• Forecasting Category WSSI and Line card projections for continuity product.
• Manage intake in conjunction with the Buying department, ensuring critical dates are met for product launch.
• Liaise with E-com team with regards to Visual merchandising of web and weekly marketing plans.
Planning
• Provide Historical Analysis to support in range planning and phasing decisions and present in lessons learnt meetings.
• Support with analysis to assist creating season range plans, and for the right candidate taking ownership of your own areas planning.
• Ensure Buy Documents are accurate and kept up to date to support category stock plans.
• Support Merchandiser with Building category wssi in relation to sales phasing and required stock builds.
• Develop strong partnerships with buying and design to understand trend and direction and support them with analysis to aid seasonal planning.
• Manage and oversee workload and training of the Merchandise Assistants to build them into future Assistant Merchandisers.
Qualifications required:• Excellent Excel Skills.
• Ability to organize and manage workload with flexibility to change to changing priorities.
• Analysing data to gain insights and make key recommendations.
• Strong communication skills to build relationships across all areas of the business.
• Proactive and enthusiastic with strong interest in the retail market.
• An ability to work under pressure in a dynamic and fast-moving environment.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for a talented and ambitious Senior Writer to join the editorial team at hush.
A creative thinker, with experience across a range of editorial and content styles, you will work as part of our close-knit editorial team, reporting into the Editor and assisting them with the day-to-day management of the team. This role is hugely varied, and relationship building is key. You will be writing creative copy and commissioning freelance talent for our in-house digital and print magazines, as well as working closely with a variety of teams across the business – from social media and digital marketing, to buying and design – to produce commercial copy that is on brand and brings the hush story to life.
An interest in women’s fashion is a pre-requisite, but just as important is a continued fascination with the world we live in, and a passion for celebrating the people and stories around us. Previous experience of working in-house for a retail brand is preferable, but not essential. A proactive attitude and loads of creative ambition are…
Responsibilities include:• Assisting the Editor in the creation and communication of the hush tone of voice guidelines.
• Acting as a tone of voice guardian across all channels and as a point of contact for any copy queries.
• Leading on the curation of written content across all channels.
• Support the Editor with planning and execution of the day-to-day editorial strategy, including brand storytelling across all channels.
• Assisting in the creation of schedules for all editorial features and agreeing critical paths for delivery.
• Managing and updating all calendars and briefing systems, being reactive when key dates change.
• Work closely with the CRM team to execute the email strategy and assist with the day-to-day email concepting and approvals process.
• Liaising with the creative team to collate and format all content for sign-off by the senior leadership team.
• Supporting and mentoring the Writer and any freelance support, ensuring they adhere to the hush tone of voice and copy guidelines.
• Lead on the creation of all product descriptions, liaising with the design team to ensure the copy is as detailed and accurate as possible.
• Proofing and sub-editing copy across channels, ensuring accuracy, consistency, and house style.
• Creating and managing a network of freelance contributors and commissioning them to write features for us across all topics.
• Supporting the Editor with management of the editorial commissioning budget and negotiating freelance rates.
• Working closely with the SEO Manager to write and analyse all SEO copy, whilst ensuring that all editorial content is tagged appropriately, as well as implementing a keyword strategy.
• Working closely with the editorial and wider marketing team to generate new ideas, and writing engaging copy across a variety of channels, including site, social, digital marketing, and print.
• Researching and writing feature copy for the digital and print magazines.
• Sourcing imagery and briefing the creative team on the design of editorial features.
• Uploading selected editorial features, merchandising pages, and maintaining the digital magazine’s visual identity across the site.
• Writing copy across various content pages on the website, including homepage, category headlines, SEO features and landing pages.
• Writing and proof-reading ad hoc printed collateral, when required.
• Report on the performance of the editorial team’s output to ensure we are delivering on our agreed objectives; continuously optimising and improving the content we create.
• Researching competitor behaviour and report findings back to the wider team.
• Developing and maintaining relationships with PRs and industry experts across fashion, lifestyle and culture, and represent hush at external meetings and events, when required.
• Briefing, writing and editing the internal hush newsletter.
You will need:• A bachelor’s degree in English, journalism or equivalent.
• Exceptional writing ability.
• 4 years or more experience as a brand copywriter or journalist, ideally in the fashion industry.
• An ability to craft unique long and short form copy to briefs.
• A strong sense of the hush tone of voice.
• Excellent time management and organisational skills, able to prioritise and work effectively to hit deadlines.
• Experience in CMS, HMTL or website content management preferable, but not essential.
• Understanding of SEO best practice.
• A creative eye and attention to detail.
• A motivated self-starter who can work autonomously.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hush is a fast-growing fashion and lifestyle brand, founded 18 years ago by our Australian creative director and now established as one of the UK’s leading online retailers. We employ over 100 staff in our head office and 33 John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories that are characterised by an elegant simplicity and laidback sense of style. Our company culture still reflects our entrepreneurial roots and relaxed aesthetic – we love hard-working and talented people with a can-do attitude and a passion for what they do. So, if that’s you and you want to be part of our exciting journey, please get in touch!
Key Responsibilities:• Proactively manage product category through the development and production stages of the product; liaising where necessary with the relevant product teams.
• Lead fit sessions for category, ensuring samples are fully prepped and by working closely with design and buying teams to ensure aesthetic and quality attributes are achieved.
• Complete and send out tech packs through the PLM system to the required critical path, following up with any supplier queries.
• Understanding and managing the test reports and care labels process.
• Maintaining the shipment sample and AQL requirements ensuring product can be shipped to the required critical path.
• Working closely with the Technical Team on shared projects to deliver the business objectives.
As a HUSH TECHNICAL TEAM member, you should:• Experience of womenswear is essential.
• Have a working knowledge of fitting, grading, and construction methods.
• Have good understanding of fibre, yarns and testing requirements.
• Have knowledge of product testing and labelling including wash care instructions.
• Be able to manage your time wisely and prioritise your workload in a fast-paced environment.
• Have working knowledge of Excel and PLM (preferred but not necessary).
• Have fantastic interpersonal skills – build and manage relationships with colleagues and vendor, being open and honest in communications.
• Enjoy working in a close team but also the ability to take initiative and work independently.
• Have excellent attention to detail.
In return, we will offer you a competitive salary, generous staff discounts of 55%, end-of-week drinks, free fruit days, birthday celebrations, sample sales as well as the opportunity to develop a career in a fast-paced but fun environment!
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
An exciting new role within the hush creative team working with colleagues across the broader marketing department and multiple business functions. We see this as an instrumental role ensuring the smooth running of creative workload and delivery of best in class creative.
You’ll be an expert in managing workload, resource and ensuring the submission of clear and detailed briefs. You'll be someone who thrives off collaboration and building relationships. Has excellent communication skills, incredible attention to detail and takes pride in the standard of all work delivered.
We’re looking for highly driven, pro active individual can make their role their own and grow with the business.
Responsibilities include:• Scheduling and daily running of workload for the creative team.
• Receiving, verifying, refining and cascading creative briefs.
• Accurately scoping and quoting projects.
• Owning weekly creative review process, cascading presentation, scheduling/running meeting and capturing feedback.
• Co-ordinating campaigns between multiple channel owners.
• Weekly and daily prioritisation of workload.
• Ensuring deadlines are met at all times.
• Tracking, analysing and reporting on workload week by week.
• Quality control of creative output.
• Managing freelance and contract support if required.
• Managing stakeholder expectations alongside business priorities and keeping informed.
Required skills and expertise• Highly experienced in Trello.
• Experienced in Slack.
• Familiarity with Adobe Creative Cloud.
• Solid understanding of digital and print design process.
• Previous experience working within a fashion/lifestyle brand or creative agency.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Strong time management skills.
• A lateral thinker and problem solver.
• A competent presenter.
• Understanding of UX and UI process.
To apply please send your CV to jobs@hush-uk.com with an up-to-date CV and a covering letter outlining your suitability for the role.We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.