OUR RESPONSIBILITY
 

We’re all about turning up the joy, so it matters to us that our clothes are made in ways you can feel good about.

Being a B Corp means we're part of a global community of businesses committed to doing better for people and the planet.

Receiving our certification in 2024 was a proud moment for us, but it's by no means the end of our sustainability journey. We're always asking ourselves how we can do better – from the way our clothes are made to how they're worn and cared for. 

 

 

 

 

 

WE ARE B CORP CERTIFIED™

We're thrilled to have received our B Corp certification with a score of 85.0 (the pass mark is 80), through assessments of our governance, workers, community, environment and customers. Click here to download our impact report, and see how our scores compare to the rest of our sector.

Being a B Corp means we're part of a global community of businesses that meet high standards of social and environmental impact. Receiving our certification this year was a huge milestone, but it's by no means an end goal – as a business, we’re continually asking ourselves how we can do better. Better for the planet and better for people.

 

BETTER FOR THE PLANET

We care deeply about the kind of world we’re going to leave behind for future generations and are committed to minimising our impact on the planet as much as we can. That’s in everything we do – from our operations and supply chain to the pieces we make.

 

UNDERSTANDING OUR CARBON FOOTPRINT

We’re focused on reducing our emissions so we can play our part in limiting global warming to 1.5 degrees. You can’t manage what you can’t measure though, so our focus over the past year has been on gaining a clear understanding of how much carbon we emit and understanding the actions we can take to minimise climate change.

Having calculated that we produced 34,290tCO2e (that’s 34,290 tonnes of carbon dioxide equivalent’) in 2022, we are now using this as a benchmark from which to improve against. And using methodology shared by the Science Based Target initiative (SBTi) we’ve set ambitious targets which can help us keep within 1.5 degrees of global warming. 

We’re under no illusion that reaching these targets will be hard, but we have identified some obvious areas to focus on.

 

 

 

 

LOWERING THE IMPACT OF OUR DESIGNS

First and foremost, we design clothes to be worn. A lot. Over many seasons and hopefully by more than one person. We’re not about fast fashion; we’re about high-quality and versatile pieces that last, that are both good value and sustainable through use.

As part of this, and our goal to reduce emissions, we’re serious about the fabrics we use. For example, we prioritise using recycled or renewable and responsible materials. To learn more about some of these lower impact fibres and fabrics, allow us to introduce you to our materials.

We are also continuously exploring ways of reducing the impact of the processes that our products go through – like our denim, which is all created with a low-impact washing process that uses less water than traditional methods.
 

HELPING YOU CARE FOR YOUR CLOTHES

The way we care for our clothes can also make a huge difference to their overall impact. Simple swaps can reduce energy, water and harmful chemical usage – whilst also extending their lifecycle. That’s why we design the majority of our products to be washed at 30 degrees. You can find a number of our tips on how to care for your Hush pieces with minimal impact, and to ensure they stand the test of time, in our care guide.
 

PEOPLE 

People are at the heart of everything we do.

From our stores to Hush HQ, we encourage our teams' personal development and are proud to support the local community here in Clapham.

This year, we're excited to announce our partnership with Hertility, offering comprehensive reproductive health support as a benefit to our team. As a company led by women, it only felt right to work with an organisation that empowers women to have more choice in their lives and career.

 

 

 

 

CELEBRATING OUR TEAM

From the colleagues in our concessions to Hush HQ, our team is as enthusiastic as we are dedicated, and we do it all with passion (and a sense of humour). It is our aim that everybody loves coming to work, every single day. Our ambition is to be our very best and to do it our way – we’ll always make time for fun team activities, as well as a few perks. We encourage everyone’s personal development. We’re also dedicated to working with the communities around us through numerous volunteering opportunities, coordinated by our wonderful People Committee and HR team.

 

DIVERSITY, EQUITY AND INCLUSION

From the very beginning, our aim has been to ensure that everyone feels welcome at Hush. From colleagues and would-be employees to customers and those we work with every day – it’s our mission to foster an environment where people can be themselves, feel valued and be comfortable sharing their thoughts and opinions. As a business, that means our leadership team is committed to embedding DE&I into everything we do. Allyship is hugely important to us and, as a team, we expect everyone at Hush to treat each other with respect every day.

Learn more about our commitments and initiatives here.

 

PARTNERING WITH OUR SUPPLY CHAIN

We recognise that real change also needs to happen beyond our own team and the four walls of our HQ. That’s why we’re building and strengthening long-term relationships with suppliers we trust, at home and abroad. Working together with our suppliers and our partners at The Reassurance Network, we conduct regular factory assessments at our established factory base – with a focus on social, ethical, chemical and environmental factors within these sites.

From the moment they start working with us, all our suppliers must sign up to our sustainability standards and adhere to a number of policies. These are outlined in our Modern Slavery Statement, published yearly in accordance with the Modern Slavery Act. We’re constantly striving to do more and look to make improvements every year.

 

PACKAGING

Good things come in sustainable packages.

From swing tags to postal bags and boxes, our packaging is paper-based and FSC-certified. FSC stands for the Forest Stewardship Council, a global non-profit organisation that certifies forest products to ensure they come from responsibly managed forests, promoting environmental, social and economic sustainability.

Choosing FSC-certified paper supports responsible forestry and means our packaging can be easily recycled at the end of its life – a small detail that makes a big difference.

It's one of the ways we live our B Corp values - making thoughtful choices that care for people and the planet.

Mailer bags

Produced with FSC* natural kraft. It’s mixed FSC and it will contain around 70% recycled content. In addition, the paper is farmed from a sustainable source, and the trees are re-grown and carefully managed, the paper can also be recycled and re-used up to 4 times.

Mailer boxes

FSC mix*.

Premium carrier bags

FSC mix* paper. The paper isn’t recycled, but is 100% recyclable.

*Including at least 70% from FSC-certified forests or recycled, mixed with FSC controlled wood.

On the rare occasion where we package items in plastic bags, these are all made of  sugarcane and can easily be recycled alongside other plastic bags at your local supermarket – we'll be phasing these out for a greener alternative in 2025. We’ve also consciously made the decision to use Royal Mail as our main delivery partner, due to their on-foot services and extensive electric vehicle fleet. 

As for our catalogues, we use vegetable inks and FSC® certified paper in support of responsible management of the world’s forests. The production is carbon balanced, and the printing company used is a Carbon Neutral Company.